
Our aim is to provide incisive, pragmatic research that will ensure that you make the right decisions for your organsiation.
Research often makes the critical difference between good and bad business decisions and our highly experienced team is on hand to help.
Hiring external resource provides the objectivity you need and provides a cost-effective way of getting the expertise you need, when you need it.
What we do
BrandConcerns specialises in qualitative research. We work with our clients to support them where they need help – we can run the whole project for you from initial design right through to agreeing actionable outcomes or we can offer ad hoc support helping you in specific areas.
We understand that you can’t always plan when you need research help or, even what help you might need, which is why we’re flexible enough to step in at the last minute or take on part projects.
Whilst we specialise in qualitative research, we advise on quantitative projects working with one of our preferred partners to deliver the project.
Our team is highly experienced in both running large, complex research projects for whole countries as well as smaller, simpler ones for start-ups and micro SMES.
Our values
Depth – understand the whole picture / the context.
Pragmatic – actionable results
Tailored – not off the peg but research programmes that fit your specific needs
Team players – fit in with your way of working whilst bringing our own expertise
Expert – highly experienced but not dogmatic
Our approach to research
Our approach to research is very simple we have three golden rules – know:
Why? – are you doing this research & what do you need to find out
Who? – do you need to talk to
How – are you going to engage with them
Like all the simplest things, it’s harder than it sounds but by following these rules, we ensure that your research is focused on the needs of your organisation to provide the insights you need to move forward with confidence and commitment.
Our services
Our team is:

Our team is:
Our experience
We work across a wide range of sectors for both end clients and agencies.
Some of the organisations we’ve worked for:
Anglo American
Arla Foods
Barclays
BDO
Dominican Republic Government
Dr Beckmann
ForFarmers
GasMet
Government of Mauritius
HSBC
Isle of Man Government
Juicy River
NatWest
National Rail Museum
Northgate
Nutreco
Omsco
Openfield
Santander
Standard Life
The Arts Council
The Manchester Growth Hub
The National Grid
ucisa
Unilever
Agencies:
Brandspeak
Ipsos Mori
Karian & Box
Lascelle Studios
PI Global
The Manchester Growth Hub
Up to the Light
Our experience
We work across a wide range of sectors for both end clients and agencies.
Some of the organisations we’ve worked for:
Anglo American
Arla Foods
Barclays
BDO
Dominican Republic Government
Dr Beckmann
ForFarmers
GasMet
Government of Mauritius
HSBC
Isle of Man Government
Juicy River
NatWest
National Rail Museum
Northgate
Nutreco
Omsco
Openfield
Santander
Standard Life
The Arts Council
The Manchester Growth Hub
The National Grid
ucisa
Unilever
Agencies:
Brandspeak
Ipsos Mori
Karian & Box
Lascelle Studios
PI Global
The Manchester Growth Hub
Up to the Light
Our experience
We work across a wide range of sectors for both end clients and agencies.
Some of the organisations we’ve worked for:
Anglo American
Arla Foods
Barclays
BDO
Dominican Republic Government
Dr Beckmann
ForFarmers
GasMet
Government of Mauritius
HSBC
Isle of Man Government
Juicy River
NatWest
National Rail Museum
Northgate
Nutreco
Omsco
Openfield
Santander
Standard Life
The Arts Council
The Manchester Growth Hub
The National Grid
cisa
Unilever
Agencies:
Brandspeak
Ipsos Mori
Karian & Box
Lascelle Studios
PI Global
The Manchester Growth Hub
Up to the Light
Get in touch
Please drop us a line, as we’d love to hear from you.
Insight & Support
Run Your Own Research Programme
Expert support to help you run research with confidence
Run your own research properly
Our Run Your Own Research Programme is designed for organisations that want to use research to inform their decisions, but don’t have the budget to hire external agencies.
Research is a vital tool. It won’t make decisions for you, but properly conceived and executed research will give you the insight you need to make better, more confident decisions.
Yet many organisations don’t engage in research at all – not because they don’t see its value, but because they assume it isn’t viable for a business of their size.
And it’s true: research can be expensive. It is often labour intensive and relies heavily on human insight and interaction.
This programme is designed to change that.
Developed and delivered with organisations including Manchester Growth Hub
What the programme does
We help you design, structure and prepare your own research programme, so you can run it yourself properly.
Whether qualitative or quantitative, you will leave with something practical, focused and ready to use in your business.
No prior research experience is required.
What’s included
- Two sessions with an experienced senior researcher
- A research programme tailored to your business
- Expert review and recommendations
- A finalised plan ready to run
Get in touch
If you’d like to discuss running a research programme for your organisation or network, please get in touch.
Ad Hoc Research Services
Sometimes you do not need to outsource a whole project. You may simply need experienced support to shape the work, build confidence or take pressure off your team.
BrandConcerns provides practical, flexible support across insight, research and engagement.
That might mean designing a focused research programme, helping you run your own project, moderating interviews, analysing findings, writing a report or acting as a sounding board.
Whether you need a structured programme or a few hours of senior input, BrandConcerns can help you move forward with clarity and confidence
This support can be useful if you:
- Want to run your own research but need expert guidance
• Need an experienced moderator for sensitive or senior interviews
• Want someone to challenge or strengthen your analysis
• Need support with reporting, structure or storytelling
• Would like help designing your sample
• Want practical training, workshops or advice for your team
• Realise that you don’t have time to write the report
• Need help turning a business question into a clear research plan
• Or simply want someone to bounce off your thoughts.









